Zonka Feedback

Zonka Feedback


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Category: Business
App Type : iPad


  • Zonka Feedback is a tablet-based survey app and customer experience management system packed with features like multi-location set up, offline, on-premise feedback capture, real-time updates and reports, detailed insights and actionable analytics.

  • How it Works:
    Zonka Feedback’s effectiveness lie in its ease of use. Here’s how it works -

    • Create a Survey:
      Create fully customisable feedback forms & surveys using pre-defined templates or from scratch with an easy Feedback Form Builder!

    • Capture Customer Feedback:
      Take on-premise guest feedback. Offer touchscreen tablets or set up as touchscreen kiosk on Android tablets or iPads.

    • Take Action:
      With instant feedback notifications and real-time reports, Zonka Feedback enables you to take action and keep your guests happy!

  • Why Use it:

    • Better Than Paper:
      In the world where everything is touch-screen, are you still relying on paper feedback forms and comment cards for customer feedback? Switch to the new century digital comment cards. Switch to Zonka Feedback

    • On-Premises:
      Engage your guests with interactive feedback forms on tablets, on premises – the best time to capture feedback and know what your guests are really thinking.

    • Real-time, Remote Access:
      We believe in making feedbacks reach you in real-time because even a few hours is a few hours too late for guest feedback to reach you! Hear what your guests are saying, in real-time.

    • Multiple touch points:
      Zonka Feedback gives you the flexibility to maintain multiple touch points when it comes to taking feedback. Now, you would never need to confine yourself

      • Tablet Feedbacks

      • Web Feedbacks (coming soon)

      • Feedback Kiosks

      • IVR Feedbacks (coming soon)

  • Key Features:

    • Fully Customisable

    • White-Labelled, Branding

    • Net Promoter Score

    • Customer Effort Score

    • Multi-Language Support

    • Amazing Templates

    • Skip Logic and Branching

    • Click Through Surveys

    • Landscape / Portrait Mode

    • Auto-Reply SMS & Emails

    • Works Offline

    • Enterprise Grade Security Features

Company Description:

We are Classic Informatics and we are the creators of Zonka Feedback. Classic Informatics is a top rated web development agency specialising in website development, enterprise application development, mobile apps development, digital marketing and IT staff augmentation services.

Zonka Feedback was built as a solution to challenges faced by businesses across different industry verticals in user-voice and customer feedback management. We felt there was a great need of an automated real-time feedback management app which businesses could use to build a happier & engaged customer base


User Info

Zonka Feedback

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